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THE LEVEL

Enjoy an extraordinary Phu Quoc experience with The Level premium service. From exclusive facilities, personalized service, and a wide range of additional benefits that will make your holiday truly unforgettable.

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THE ULTIMATE EXCLUSIVE AREAS

  • The Level Lounge:

Personalized concierge service 
Exclusive Reception service and area at The Level 
The Level Welcome drink and cold towel at check-in
Exclusive The Level A La carte breakfast at Doki Doki (from 7:00 to 11:00)
Daily cocktail hour at The Level lounge from the selected menu (from 17:00 to 18:30)
All-day complimentary Coffee/ Tea station including soft drinks, local beer, and light snacks at The Level lounge (from 11:00 to 22:30)
Complimentary use of The Level meeting room (limited 1 hour per stay, Reservation required in advance and subject to availability)

  • The Level Exclusive pool area (from 7:00 to 19:00)

  • The Level Exclusive beach area (from 7:00 to 18:00)

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OTHER EXCLUSIVE SERVICES

Fully personalized service during the stay
The Level online concierge service
Pre-arrival contact and tailor preparation for each guest 
Airport transfer
Complimentary access to YHI Spa Water Ritual (Once per stay)
Priority table reservation for all F&B Outlets
20% discounts on extras:

  • YHI Spa treatment (Not applicable for packages, promotions, and beauty salon)

  • F&B offers (Not applicable for conjunction promotions)

  • Laundry service

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